Help Center


General questions

Do you ship outside of New Zealand?

Do you deliver to PO Boxes?

How long will it take for my micropod to arrive?

Can I gift a micropod?

Micropod looks like a great gift, can I get it gift wrapped?

Is the packaging recyclable?

Are the Microgreens organic?

How many microgreens will I get from one seedmat?

How long will the seedmats last?

Would this would this work for my café/restaurant?

Do you have any stockists or physical stores?

Can I place a corporate/bulk order?

Growing your Starter Kit

Need help setting up? Watch our quick video to get you started

How much water do I need to add?

What variety are my seedmats?

How long should keep on the lid?

How much light do the microgreens need?

Help! Not all my seeds have germinated

What is the optimum growing temperature?

Do I need to add more water as the microgreens grow?

Do I have to harvest all my microgreens at once?

Can I put a new mat on while the other tray is still growing?

What do I do after harvesting?

I’m waiting too long between cycles for my greens?

Seedmat Questions

What are the seedmats made of?

Can I use a seed mat more than once?

What’s in the nutrients?

What is the best way to store my unused seedmats?

How are the seed placed so perfectly?